One of the areas in which UpWave excel is the flexibility of task management – it suit about any type of workflow and it is used for a multiple purposes by our clients. We had a chat with one of our satisfied users from Itera to see how she has integrated it in a project for an external client. This is what she said:
We needed a tool that could help us get a bigger overview of what everyone is working on and what needs to be done Anette Bø Andreassen / Project Manager at Itera
Itera is a communication and technology company. The company delivers consulting and strategy, design and development, operations and management.
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External Collaboration
Anette Bø Andreassen is one of the Project Managers at Itera. Currently she is involved at a project for a client within banking and insurance. The project she manages is to implement a new customer service desk that will serve a total of 74 banks within that group.
The team that Anette manages consist of 21 members. One of the biggest challenges she face is that the project consists of many sub tasks divided by many holders.
“We work on a big complex project, with many smaller tasks being executed by several internal and external resources. Our need was to find a tool where we get a big overview of what needs to be done, what everyone is working on and who is doing what”.
“As a project manager I have a lot on my plate and using UpWave has helped the team enormously to stay organized and keep everyone on track.”
“During our meetings, I create new Boards and Cards and assign them to the right person in the team. This now saves me a great amount of time as there are less follow up questions after the meetings. Each team member knows what is expected of them, what their tasks are and when they are due. If there’s any hesitation it can easily be checked in UpWave.”
“Now that I use UpWave, I feel more secure that things will actually get done. I get to delegate tasks to members so I know who is responsible for what and it’s easier to follow up on what has been done by whom and what needs to be done and by whom.”
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